Sanita came highly recommended as a legacy specialist who understood the challenges charities are facing with legacy marketing and how important this income stream is for the Hospice. We worked with her on a staff engagement piece and she suggested we run a telemarketing campaign to our donors. We agreed to work with her and QTS. The results from the legacy telemarketing campaign exceeded all of our targets with £2.4m in predicted legacy income from a relatively small investment.
We were impressed with Sanita’s attentiveness, from understanding our charity, visiting our Hospice and her meticulous approach to running the campaign. Coupled with her strong relationship with QTS and their callers, we knew we were in good hands. As a small team, at Thames Hospice, it meant that we could get on with our already busy fundraising programme.
Introducing QTS
Your Expert Telephone Fundraising Agency in the UK
I’m Ben Suffell, the Managing Director of QTS, a leading telephone fundraising agency in the UK. Established in 2000, QTS specialises in serving the charity sector; collaborating with over 80 charities of various sizes. We’ve proudly undertaken a wide array of local, national, and global campaigns, making a significant impact for each cause we support.
What Sets QTS Apart
At QTS, we stand out from traditional call centres as our dedicated team operates from the comfort of their homes. This approach ensures a distraction-free environment, free from background noise and automated dial tones, resulting in superior call quality and a more engaging conversation.
Our Success Stories and Commitment to Excellence
With an exceptional ability to connect with people and build lasting relationships, at QTS we deliver remarkable results without any complaints – maintaining an impressive complaint level of just 0.02%. Moreover, our incredibly low staff turnover rate of less than 5% ensures that the telephone fundraisers you work with today will continue to champion your legacy campaigns for years to come.
