Introducing QTS

Your Expert Telephone Fundraising Agency in the UK

I’m Ben Suffell, the Managing Director of QTS, a leading telephone fundraising agency in the UK. Established in 2000, QTS specialises in serving the charity sector; collaborating with over 80 charities of various sizes. We’ve proudly undertaken a wide array of local, national, and global campaigns, making a significant impact for each cause we support.

What Sets QTS Apart

At QTS, we stand out from traditional call centres as our dedicated team operates from the comfort of their homes. This approach ensures a distraction-free environment, free from background noise and automated dial tones, resulting in superior call quality and a more engaging conversation.

Our Success Stories and Commitment to Excellence

With an exceptional ability to connect with people and build lasting relationships, at QTS we deliver remarkable results without any complaints – maintaining an impressive complaint level of just 0.02%. Moreover, our incredibly low staff turnover rate of less than 5% ensures that the telephone fundraisers you work with today will continue to champion your legacy campaigns for years to come.

Meet Sanita Guddu

Your Legacy Fundraising Expert

I’m Sanita Guddu, a legacy professional with nearly 20 years of experience in the sector. I proudly partnered with QTS back in 2012.

Having worked extensively as a grassroots community and legacy fundraiser, I bring a wealth of knowledge in recruiting and nurturing your legacy donors.

I have coordinated and presented at over 110 legacy events, demonstrating a deep passion for guiding donors throughout their legacy journey.

Founder of Persuasion: Strengthening Legacy Strategies

Today, I am the founder of Persuasion, a consultancy dedicated to empowering charities with robust legacy strategies and campaigns. Through coaching and training new legacy fundraisers and Trustee Boards, I ensure that charities have the tools they need to succeed in the realm of legacy giving.

Tune in to Legacy Fundraising Chat Podcast

As the producer and host of Legacy Fundraising Chat Podcast, I offer invaluable insights to anyone involved in legacy giving for their charity. This free podcast is an essential resource for gaining knowledge and expertise in the world of legacy fundraising.

Partner with us for Unmatched Legacy Campaigns

Working closely together, we provide bespoke legacy campaigns on behalf of charities. Whether you are new to legacy telemarketing, lack in-house resources, or simply seek better results, we’ve got you covered.

Join us to embark on a successful legacy journey for your charity. Together, we’ll make a lasting impact and leave behind a meaningful legacy for generations to come.

What are our clients saying?

Hear from one of our long standing legacy telemarketing clients on how we’ve elevated their legacy programme.